Privacy Policy

Effective Date: December 1, 2025

At AspireInteractiveZone ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our screen recording software and related services (the "Services"). By using our Services, you consent to the data practices described in this policy.

1. Information We Collect

We collect information to provide and improve our Services. This includes:

• Account & Contact Information: When you create an account or contact support, we collect data such as your name, email address, and payment information.
• User Content: This includes the screen recordings, audio, webcam footage, screenshots, and any files you create, upload, or store using our Services ("Your Content"). We also collect related metadata, such as recording date, duration, and titles.
• Technical & Usage Data: We automatically collect data about your device and interaction with our Services. This may include device identifiers, IP address, browser type, operating system, log data (e.g., timestamps, errors, feature usage), and analytics on how you and others use the Services.
• Information from Integrated Services: If you connect our Services to third-party accounts (e.g., Google, YouTube, a Learning Management System) for features like cloud storage or publishing, we may receive information as permitted by your settings with that service.

2. How We Use Your Information

We use the collected information for purposes including:

• Providing, operating, and maintaining the Services
• Processing your transactions and managing your account
• Communicating with you about updates, security alerts, and support
• Understanding usage trends to improve software performance and user experience
• Ensuring the safety, security, and integrity of our Services
• Complying with legal obligations and protecting our legal rights

3. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following limited circumstances:

• With Your Consent: When you direct us to share information, such as publishing a video to YouTube
• Service Providers: We engage trusted third-party vendors to perform functions like payment processing, data analytics, and customer support. They are contractually obligated to handle your data securely and only for the purposes we specify
• Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights and safety of ourselves, our users, or others
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition, user information may be transferred as a business asset

4. Data Security

We implement robust security measures designed to protect your data from unauthorized access, alteration, or destruction. Industry-standard measures include encryption in transit and at rest for your recordings and data, strict access controls, and regular security reviews.

5. Data Retention

• Account Information: We retain your account information as long as your account is active
• Your Content: You control your recordings. They are retained as long as you choose to store them in your account. By default, recordings are unlisted and not searchable by search engines
• Deletion: You can delete your content and account at any time. Note that backup copies may persist for a short period due to technical processes but will be purged according to our standard schedules
• Legal & Operational Holds: We may retain certain data for longer periods when necessary to comply with legal obligations, resolve disputes, or enforce our agreements

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Access and Portability: Request a copy of your personal data
• Correction: Update or correct inaccurate information in your account
• Deletion: Request deletion of your personal data
• Opt-Out: Object to or restrict certain types of processing, such as marketing communications

To exercise these rights, contact us at [email protected].

7. International Data Transfers

If we transfer your information outside your country of residence, we will ensure it is protected by appropriate safeguards, such as standard contractual clauses approved by relevant authorities.

8. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of material changes by posting the new policy on our website and updating the "Effective Date." Your continued use of the Services after such changes constitutes your acceptance of the new policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

AspireInteractiveZone Privacy Team
Email: [email protected]